POPIA Compliance Notice for iZaga.co.za
Introduction: At iZaga, we are committed to protecting your personal information and ensuring that it is collected, processed, and stored in a manner that complies with the Protection of Personal Information Act (POPIA) No. 4 of 2013. This notice outlines how we collect, use, and safeguard your personal information when you use our services, including loans and any other financial products we offer on our website, www.izaga.co.za.
1. What Information We Collect
We may collect the following personal information from you:
- Full Name
- Identity Number (ID)
- Contact Information (Email, Phone Number)
- Residential and Employment Details
- Bank Account Details
- Income and Financial Information
- Any other information that may be required to process loan applications or fulfill our services
2. How We Use Your Information
iZaga collects and processes your personal information for the following purposes:
- To assess your loan application and determine eligibility.
- To verify your identity and financial standing.
- To communicate with you about the status of your application or any relevant updates.
- To comply with legal and regulatory requirements.
- To improve our services, and understand your needs as a customer.
- To prevent and detect fraud or abuse of our services.
3. Consent
By using our website and applying for our services, you consent to the collection, processing, and storage of your personal information as described in this policy. You may withdraw your consent at any time by contacting us using the contact details provided below, but this may affect our ability to provide you with certain services.
4. Data Retention
iZaga will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulations. Once your data is no longer required, it will be securely deleted or anonymized.
5. Sharing of Information
We will not share your personal information with third parties unless:
- You have provided consent.
- It is required by law or to protect the rights, property, or safety of iZaga, our clients, or others.
- It is necessary to fulfill the purposes outlined above, such as sharing information with our financial service providers or credit bureaus for the assessment of your loan application.
6. Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal information. This includes encryption, firewalls, and secure access control measures to prevent unauthorized access, modification, or disclosure of your data.
7. Your Rights
As a data subject under POPIA, you have the following rights:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may request that we correct or update any information that is inaccurate or incomplete.
- Deletion: You may request that we delete your personal information, subject to any legal or regulatory obligations.
- Objection: You may object to the processing of your personal information for specific purposes, such as direct marketing.
- Withdrawal of Consent: You may withdraw your consent at any time, subject to legal or contractual restrictions.
8. Cookies
iZaga may use cookies to enhance your experience on our website. These cookies track your browsing behavior to personalize your experience and offer relevant content. You can manage cookie settings in your browser to accept or decline cookies.
9. Third-Party Links
Our website may contain links to third-party websites. Please note that iZaga is not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Policy
iZaga reserves the right to update this POPIA Compliance Notice from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.
11. Contact Us
If you have any questions about this POPIA Compliance Notice or wish to exercise your rights under the Act, please contact us:
iZaga Customer Service
Email: info@izaga.co.za
Phone: 069 859 4265